Julia Design

Shipping & Return

Delivery

We offer you free shipping in Switzerland or abroad. The shipments will be executed by the Swiss Post.

Please be aware that you may have to pay customs fees and/or import duties. The fees on imported goods are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service to determine what these additional costs might be prior to ordering.

 

Returns

The buyer has a right of revocation within two weeks after receipt of the delivery. The right of revocation can be exercised in writing or by returning the goods within two weeks of receipt of the consignment and does not require any justification. You are then no longer bound to the order. In both cases the buyer is absolutely obligated to return the goods. The delivered goods must be in the condition in which the buyer received them. The return must be sent to our address and with sufficient packaging quality. This is best guaranteed if the buyer uses packaging that corresponds to ours. The postage is at the expense of the buyer. We will not accept returns that are not prepaid. Any risk for the shipment shall then be borne by the buyer. Please enclose an appropriate payment slip or the indication of the postal account or bank details.