Terms and conditions

This website www.juliadesign.ch (hereinafter „Website“) was created and published by Julia Monighetti (hereinafter “We”) with the registered office in Switzerland, entered in the commercial register of the canton of Ticino with the number CHE-349.462.260

The use of this Website is subject to the following terms and conditions. If you are not in agreement with these terms and conditions, please refrain from continuing to use or revisiting this website. By using this website, you explicitly declare that you have had access to these terms and conditions and that you are in agreement with them without any reservation.

We reserve the right to amend these terms and conditions of use at any time in their entirety or in part without prior notice. You are responsible to check the website for any modifications on a regular basis. Except in the event of explicit notification, the new terms and conditions apply immediately for all information, details, goods and services on this website. If you continue to use this website, the amendments are deemed to be accepted.


Restriction of use

This website is exclusively addressing Swiss residents. User with residence outside of Switzerland are using the website at their own responsibility and are therefore responsible for compliance with the national statutory provisions applicable in their country. 


Warranty

Warranty conditions apply to the goods and services sold at the time of the transaction.

If a product presents a defect the buyer has two years in which to file a warranty action. During this period, the consumer may request repair or replacement of the faulty product. If customers do not obtain the expected result, cancellation of the contract or refund of the decrease in value is possible.


Orders

By purchasing on this site you confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made via your credit/debit card, also by any other methods that may be advertised on our website site.

All credit/debit card transactions on this site are processed using Stripe, which are secure online payment gateway which encrypt your card details in a secure host environment.

The prices payable for ordered goods are as set out in our website in CHF (Swiss Francs). All prices are inclusive of the Swiss VAT.

The displayed price is included shipping.


Delivery

We offer you free shipping in Switzerland or abroad. The shipments will be executed by the Swiss Post.

Please be aware that you may have to pay customs fees and/or import duties. The fees on imported goods are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service to determine what these additional costs might be prior to ordering.


Returns

The buyer has a right of revocation within two weeks after receipt of the delivery. The right of revocation can be exercised in writing or by returning the goods within two weeks of receipt of the consignment and does not require any justification. You are then no longer bound to the order. In both cases the buyer is absolutely obligated to return the goods. The delivered goods must be in the condition in which the buyer received them. The return must be sent to our address (at the end of these terms and conditions) and with sufficient packaging quality. This is best guaranteed if the buyer uses packaging that corresponds to ours. The postage is at the expense of the buyer. We will not accept returns that are not prepaid. Any risk for the shipment shall then be borne by the buyer. Please enclose an appropriate payment slip or the indication of the postal account or bank details.


Defective and damaged items

All parcels must immediately be opened in the presence of the Courier upon receipt of the goods, to verify that the goods are contained in the parcel are untampered with and undamaged. You acknowledge that if you fail to do this and subsequently find the goods are not contained therein, or have been damaged during delivery, we may not be able to claim against the Courier. Accordingly, if you do fail to do this, you agree that you will be solely liable for any such loss or damage and shall waive, release and indemnify us from and against any claims relating thereto, to the fullest extent permitted by applicable law.

If you should receive an item that is defective, damaged or not what you ordered, please contact us by email info@juliadesign.ch or fill in the contact form within 7 working days. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will confirm the return address in writing, once you have contacted us about the fault.


Advice for children and parents

The website is aimed at an adult audience. It is forbidden for minors, and especially children under 13 years of age, to transmit personal data about themselves to us or to register to receive a service. If we detect that such data has been transmitted to us, it will be deleted from our database. The parents (or legal guardians) of the child may contact us and request deletion of the data or de-registration. For this purpose, we require a copy of an official document confirming you as a parent or guardian.


Disclaimer/Limitation of liability

All content of this website is solely for general information purposes, we make every effort to ensure that the content is correct, up-to-date and free of errors, and that it does not breach any third-party rights.

We do not guarantee that the information and/or materials provided on the website are up-to-date, complete and accurate or that they are free of any defects, errors and/or viruses. Furthermore, we do not guarantee that such defects, errors and/or viruses will be remedied or deleted. Moreover, we  reserve the right to interrupt accessibility to the Website for maintenance or updating purposes. All conditions, warranties, covenants and other terms, which might otherwise be implied by law, are hereby expressly excluded to the maximum extent permitted by the applicable law.

To the maximum extent permitted by applicable law, we exclude any liability for any direct and/or indirect loss, including loss of profit or loss of data, damage, including consequential damage, or expense – irrespective of the manner in which it occurs – which may be suffered due and/or pursuant to your use of this website and/or the information or materials contained on it, or as a result of the inaccessibility of the website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date. Finally, liability for the conduct of auxiliary persons in the sense of art. 101 of the Swiss Code of Obligations is entirely excluded.

This waiver of liability and warranty also applies to all companies affiliated with us.

We reserves the right at any time to change the information regarding goods and services indicated or offered on this website without prior notice or not to offer goods and services any longer. This is subject at any case to the goods and services indicated being available and in stock. If it exists, price information is given on this website without guarantee for its accuracy in retail or wholesale.


Intellectual property rights 

All intellectual property rights (in particular copyright, trademark, design and patent rights) to content of this website are reserved. Images, texts, graphics, computer software, etc. that are contained on this website, are presented or can be downloaded may not be copied, downloaded or otherwise used unless otherwise indicated. Prohibited are, in particular, methods such as framing or inline-linking of the website or its content. The downloading or printing out of individual pages and/or sub-areas of this website is permitted if neither the copyright notices or other designations protected under the law are removed and full information about the source is provided. If content of the website, in particular data or programs, are downloaded from this website or otherwise reproduced, all ownership rights and intellectual property rights thereto remain with us and/or any third-party rights holder. The (complete or partial) reproduction, communication (electronically or by other means), modification, linking or usage of this website or its content for public or commercial purposes is prohibited without the prior written consent from us and without full information about the source. We do not grant the users of the website any rights at all (in particular no intellectual property rights), except the rights necessary to use the website.

The aforementioned limitations of use do not apply to the sharing of content (such as content in our blog-website) on social media networks as long as we provide respective social media functionalities on its websites.


Intellectual property rights of third parties

We could have business ties with various brand-name partners (e.g. watch and jewellery companies). A number of images on this website are therefore owned by third parties. The corresponding terms and conditions in the previous paragraph therefore also apply with regard to the intellectual property rights of third parties. 


Links

The setting up of links to pages of this website requires our prior written consent. 

Some links on this website refer to websites that have been set up by third parties. We have no control whatsoever over these websites and the information, goods or services offered, presented or indicated there; nor has it checked these websites or their content. We assume no responsibility or liability for the content of such websites of third parties. The use of links to websites of third parties does not explicitly mean that we approve or recommends them or assume any guarantee or liability for them. 


General provisions

Information, offers, images etc. of goods and services on this website are for information purposes only and do not establish either a request or an offer or a recommendation for the purchase of goods or for the use of services. Only the actually offered goods and services including prices in the stores and other authorized providers are decisive.

We are not obliged to answer any requests for offers or price information or accept any orders that are made or sent based on information, details, images, etc. on the website. In particular, we reserve the right not to reply to enquiries by e-mail. We also reject all responsibility for the receipt of enquiries, orders, requests for the submission of offers or indication of prices etc. that are sent by e-mail or other means.

Even if the use of this website is permissible for a person, it cannot be concluded from this that the goods and services presented on this website are actually available in a certain country or territory, or will be delivered there.


Applicable law and place of jurisdiction

The terms and conditions above as well as the use of this website (including enquiries, offers, orders, etc. that result from the use of this website) are subject to Swiss substantial law, without giving effect to the principles of conflict of laws.

The sole place of jurisdiction for all disputes associated with the above provisions and the use of this website  is Lugano, Switzerland. We, however, have the right to initiate proceedings at any other responsible court.


Imprint
Julia Monighetti

CHE-349.462.260

Tel.: +41 78 692 36 70
E-mail: info@juliadesign.ch

Last updated: February 2024